| | | Automated Email Support | Automated replies in five minutes or less! Send a blank email to instantanswers@support.mybluelight.com for a list of support, billing and general topics to choose from. |
| | Live Agent Email Support | Personal email assistance from our technical support team, available 24 hours a day, 7 days a week, 365 days a year. - Technical Support questions: email techsupport@support.mybluelight.com.
- Billing and Customer Care questions: email ispservice@support.mybluelight.com.
Please remember to include your BlueLight Internet Service username on all emails. |
| | Telephone Support | For billing questions, contact BlueLight Internet Service toll-free at 1-800-522-0839.
Please be at your computer when you call and be prepared to provide your username, the version of your BlueLight Internet software, your operating system version (such as Windows 98), and any error messages you receive. |
| | Report Spam | To report spam, harassing, or otherwise offensive email from a BlueLight Internet member, forward the message(s), including full headers, to abuse@support.mybluelight.com. | | | | To order a software CD-ROM, click here. |
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