Help Center Home
Billing Center

Password Issues

Access Numbers

Email

Troubleshooting

Download / Order

Setup

FAQ

Tutorials

Security

Contact Us
 
Select a different
Operating System

Common Email Errors / Solutions

  Browsing  Connection   Email BlueLight Internet Companion

Error/Solution
General
Error 553: Domain is not in my list of RCTP Hosts
Microsoft Exchange
You could not be logged on to mail server
Microsoft Outlook Express
I get disconnected after sending and receiving email
Unable to logon to the server using Secure Password Authentication
You do not have any accounts configured for sending email
Microsoft Outlook
Ordinal 136 Could Not Be Located In The Dynamic Link Library Mapi32.dll
Outllib.dll Is Linked to Missing Export Mapi32.dll
MAPI Spooler Has Shut Down Unexpectedly
Netscape
Couldn't open FCC File
I get an 'Invalid password' error when checking mail
Messenger Mailbox does not open when selected
Server not responding
Unable to open outgoing mail file

Search our knowledge base