Email Policy Changes - Frequently Asked Questions As of June 1, 2004, BlueLight Internet will be implementing a policy change that will affect all Free members who use dedicated email programs such as Outlook Express to access their BlueLight Internet mail. Below is a list of frequently asked questions about the changes to BlueLight Internet email.
Will the feature changes being made to BlueLight Internet email affect me? If you are a NetZero HiSpeed 3G, Platinum, or MegaMail member, the changes to BlueLight Internet email will not affect you. If you are a Free BlueLight Internet Member, as of June 1, 2004, you will need to use BlueLight Internet Email on the Web to access your BlueLight Internet email account. You can access your BlueLight Internet Email on the Web account from any computer with Internet access by visiting http://webmail.bluelight.com. 
Can I still use Outlook Express or other email programs to access or "POP" my BlueLight Internet email account? After June 1, 2004, if you are a BlueLight Internet Free member and you wish to use a dedicated email program such as Outlook Express to receive your BlueLight Internet email, you will need to upgrade to one of our premium services - NetZero HiSpeed 3G, Platinum, or MegaMail. Please click here for complete details.
What happens to my BlueLight Internet email if I cannot read my email offline or use other programs like Outlook Express with my free BlueLight Internet email account? You can still access your BlueLight Internet email and enjoy all the added benefits and features of our state of the art email service by using BlueLight Internet Email on the Web. Email on the Web gives you better tools and features to help you manage your BlueLight Internet email and lets you access your BlueLight Internet email account from any computer with an Internet connection by visiting http://webmail.bluelight.com.
What is BlueLight Internet Email on the Web? BlueLight Internet Email on the Web is a free service offered by BlueLight Internet that allows BlueLight Internet members to check email messages from any computer connected to the Internet. BlueLight Internet members do not have to create new Passwords or Member IDs to take advantage of Email on the Web. Just log in to Email on the Web at http://webmail.bluelight.com with the same Member ID and Password you normally use to log in with the BlueLight Internet software. The latest version of BlueLight Internet Email on the Web includes a number of great features for BlueLight Internet members: - Adjustable "Junk Mail" filters
- Easy "Junk Mail" reporting
- Extra mail storage*
- Email "Block" and "Do Not Block" lists*
- Custom "Sort & Delete Settings" and rules for automated message sorting*
- Check external POP accounts*
- Mail forwarding feature**
* NetZero HiSpeed 3G, Platinum, and MegaMail members only
** NetZero HiSpeed 3G and MegaMail members only
Will I lose access to my BlueLight Internet email after May 31, 2004? No. If you are a Free BlueLight Internet member currently using a dedicated email program such as Outlook Express to access your email, you will still be able to access your email through Email on the Web at http://webmail.bluelight.com Note that you may also continue to use your dedicated email program as before by upgrading to one of our premium services - NetZero HiSpeed 3G, Platinum, or MegaMail. Click here for complete details on upgrading to one of our premium services.
How will BlueLight Internet Free members be able to access BlueLight Internet email after May 31, 2004? Free BlueLight Internet members will be able to access their email through BlueLight Internet Email on the Web at http://webmail.bluelight.com.
How can BlueLight Internet Free members continue to access their email with a dedicated email program? If you are a Free BlueLight Internet member and want to continue to use your free BlueLight Internet email account with a dedicated email program such as Outlook Express, you will need to upgrade to any of our premium services that will continue to support this feature. For more information about upgrading to NetZero HiSpeed 3G, Platinum, or MegaMail, please click here.
Why do I get a message that tells me "This feature is only available for BlueLight Internet premium members" when I try to check my BlueLight Internet email? If you receive this message when trying to check your email through a dedicated email program such as Outlook Express, it is because this feature is no longer supported for Free BlueLight Internet members. As of June 1, 2004, BlueLight Internet Free email accounts are only accessible through BlueLight Internet Email on the Web. After June 1, 2004, if you are BlueLight Internet Free member and you wish to use a dedicated email program such as Outlook Express to access your BlueLight Internet email, you will need to upgrade to one of our premium services - NetZero HiSpeed 3G, Platinum, or MegaMail. Please click here for complete details.
Why do I get multiple messages that say "This feature is only available for BlueLight Internet premium members"? You are receiving these messages because you are a Free BlueLight Internet member trying to check your BlueLight Internet email account offline or through a dedicated offline email program like Outlook Express. As of June 1, 2004, BlueLight Internet Free email accounts are only accessible through BlueLight Internet Email on the Web at http://webmail.bluelight.com. Some email programs have a setting that automatically checks an email account for new messages every few minutes. If you are a Free BlueLight Internet member, you will need to disable this setting in your dedicated email program or you will continue to receive this notice during your online session. If you want to use a dedicated email program such as Outlook Express to access your BlueLight Internet email, you will need to upgrade to one of our premium services such as NetZero HiSpeed 3G, Platinum, or MegaMail. To upgrade your BlueLight Internet service, please click here.
How do I disable my dedicated email program now that I plan to use BlueLight Internet Email on the Web? In most cases, you can simply stop using your dedicated email program and use BlueLight Internet Email on the Web instead. Remember your Web browser may still try to launch your dedicated email program instead of BlueLight Internet Email on the Web if you click an email link in your Web browser. For more information about using BlueLight Internet Email on the Web and other dedicated email software programs, please click here.
How can I move contacts into Email on the Web's Address Book? You can now import Address Book entries from other Web based email provider like Hotmail, Yahoo! And also from mail programs like Microsoft Outlook, Microsoft Outlook Express. To view instructions on how to import contacts into your Juno Address Book, click here.
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