Your Privacy Rights
We take your privacy seriously and aim to be as transparent
as possible in how we handle your information.
To make it simple for you, we have updated your My Account page
to include the information we have collected for your account.
You can log into your My Account page to Manage Your Info,
including the option to remove all information not required to
maintain your services with BlueLight. Please keep in mind
that some information cannot be deleted while you maintain an
account with BlueLight. To log into your My Account and review
or modify your account info, click here.
Bluelight Internet Service Privacy Notice for California
: January 1, 2020 Last
: December 9, 2019
This Privacy Notice for California Residents supplements
the information contained in the NetZero, Inc. dba Bluelight
Internet Service (collectively with its subsidiaries and direct
and indirect corporate parents "we", "us", or "our") Privacy
Policy located at: https://www.mybluelight.com/start/landing.do?page=www/legal/terms#privacy
and applies solely to all visitors, users, and others who reside
in the State of California ("consumers" or "you"). We adopt this
notice to comply with the California Consumer Privacy Act of 2018
(CCPA) and any terms defined in the CCPA have the same meaning
when used in this Notice.
This Notice does not apply to employment-related personal
information collected from California-based employees, job
applicants, contractors, or similar individuals.
Information We Collect
We collect information that identifies, relates to, describes,
references, is reasonably capable of being associated with, or
could reasonably be linked, directly or indirectly, with a
particular consumer, household, or device ("personal
information"). Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the CCPA's scope, like:
- health or medical information covered by the Health
Insurance Portability and Accountability Act of 1996 (HIPAA)
and the California Confidentiality of Medical Information Act
(CMIA) or clinical trial data;
- personal information covered by certain
sector-specific privacy laws, including the Fair Credit
Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or
California Financial Information Privacy Act (FIPA), and the
Driver's Privacy Protection Act of 1994.
In particular, we have collected the following categories of
personal information from its consumers within the last twelve
||A real name, alias, postal address, unique personal
identifier, online identifier, Internet Protocol address,
email address, account name, or other similar identifiers.
||Social Security number, driver's license number,
|B.1. Personal information categories listed in the
California Customer Records statute (Cal. Civ. Code §
||A name, address, telephone number, credit card
number, debit card number, education, employment, bank
account number (ACH payment type).
|B.2. Personal information categories listed in the
California Customer Records statute (Cal. Civ. Code §
||A signature, Social Security number, physical
characteristics or description, passport number, driver's
license or state identification card number, insurance policy
number, employment history, bank account number, or any other
financial information, medical information, or health
insurance information. Some personal information included in
this category may overlap with other categories.
|C.1. Protected classification characteristics under
California or federal law.
||Age (40 years or older), marital status (title), sex
(including gender, gender identity, gender expression,
pregnancy or childbirth and related medical conditions).
|C.2. Protected classification characteristics under
California or federal law.
||Race, color, ancestry, national origin, citizenship,
religion or creed, medical condition, physical or mental
disability, sexual orientation, veteran or military status,
genetic information (including familial genetic information).
|D. Commercial information.
||Records of personal property, products or services
purchased, obtained, or considered, or other purchasing or
consuming histories or tendencies.
|E. Biometric information.
||Genetic, physiological, behavioral, and biological
characteristics, or activity patterns used to extract a
template or other identifier or identifying information, such
as, fingerprints, faceprints, and voiceprints, iris or retina
scans, keystroke, gait, or other physical patterns, and
sleep, health, or exercise data.
|F. Internet or other similar network activity.
||Browsing history, search history, information on a
consumer's interaction with a website, application, or
|G. Geolocation data.
||Physical location or movements.
|H. Sensory data.
||Audio, electronic, visual, thermal, olfactory, or
|I. Professional or employment-related information.
||Current or past job history or performance
|J. Non-public education information (per the Family
Educational Rights and Privacy Act (20 U.S.C. Section 1232g,
34 C.F.R. Part 99)).
||Education records directly related to a student
maintained by an educational institution or party acting on
its behalf, such as grades, transcripts, class lists, student
schedules, student identification codes, student financial
information, or student disciplinary records.
|K. Inferences drawn from other personal information.
||Profile reflecting a person's preferences,
characteristics, psychological trends, predispositions,
behavior, attitudes, intelligence, abilities, and aptitudes.
Our Website obtains/We obtain the categories of personal
information listed above from the following categories of
- Directly from you. For example, from forms you complete
or products and services you purchase.
- Your interaction with our customer support services.
Use of Personal Information
We may use or disclose the personal information we collect for
one or more of the following purposes:
- To fulfill or meet the reason you provided the
information. For example, if you share your name and contact
information to request a price quote or ask a question about
our products or services, we will use that personal information
to respond to your inquiry. If you provide your personal
information to purchase a product or service, we will use that
information to process your payment and facilitate delivery. We
may also save your information to facilitate new product orders
or process returns.
- To provide, support, personalize, and develop our
Website, products, and services.
- To create, maintain, customize, and secure your account
- To process your requests, purchases, transactions, and
payments and prevent transactional fraud.
- To provide you with support and to respond to your
inquiries, including to investigate and address your concerns
and monitor and improve our responses.
- To personalize your Website experience and to deliver
content and product and service offerings relevant to your
interests, including targeted offers and ads through our
Website, third-party sites, and via email or text message (with
your consent, where required by law).
- To help maintain the safety, security, and integrity of
our Website, products and services, databases and other
technology assets, and business.
- To respond to law enforcement requests and as required
by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal
information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture,
restructuring, reorganization, dissolution, or other sale or
transfer of some or all of our assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar
proceeding, in which personal information held by us about our
users/consumers is among the assets transferred.
We will not collect additional categories of personal information
or use the personal information we collected for materially
different, unrelated, or incompatible purposes without providing
Sharing Personal Information
We may disclose your personal information to a third party
for a business purpose or sell your personal information,
subject to your right to opt-out of those sales (see Personal
Information Sales Opt-Out rights). When we disclose personal
information for a business purpose, we enter a contract that
describes the purpose and requires the recipient to both keep
that personal information confidential and not use it for any
purpose except performing the contract.
We share your personal information with the following categories
of third parties:
- Service providers.
- Parent or subsidiary organizations.
- Internet cookie data recipients, like Google Analytics.
- Government entities in compliance with law.
Disclosures of Personal Information for a Business
In the preceding twelve (12) months, Company has disclosed the
following categories of personal information for a business
- Category A.1.: Identifiers
- Category B.1.: California Customer Records personal
- Category K: Inferences drawn from other personal
We disclose your personal information for a business purpose to
the following categories of third parties:
- Service providers.
- Government entities in compliance with law.
- Advertising partners.
Sales of Personal Information
In the preceding twelve (12) months, we have sold the
following categories of personal information:
A.1. Identifiers - email address.
We sell your personal information to the following
categories of third parties:
Your Rights and Choices
The CCPA provides consumers (California residents) with specific
rights regarding their personal information. This section
describes your CCPA rights and explains how to exercise those
Access to Specific Information and Data
You have the right to request that we disclose certain
information to you about our collection and use of your personal
information over the past 12 months. Once we receive and confirm
your verifiable consumer request (see Exercising Access, Data
Portability, and Deletion Rights), we will disclose to you:
- The categories of personal information we collected
- The categories of sources for the personal information
we collected about you.
- Our business or commercial purpose for collecting or
selling that personal information.
- The categories of third parties with whom we share that
- The specific pieces of personal information we
collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a
business purpose, two separate lists disclosing:
- sales, identifying the personal information
categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the
personal information categories that each category of
Deletion Request Rights
At any time you are able to log into your My Account page and
review, edit or delete some information from your account. You
can log into your My Account page here, https://account.mybluelight.com/account/acmg/acmg.do.
You also have the right to request that we delete any of your
personal information that we collected from you and retained,
subject to certain exceptions. Once we receive and confirm your
verifiable consumer request (see Exercising Access, Data
Portability, and Deletion Rights), we will delete (and direct
our service providers to delete) your personal information from
our records, unless an exception applies. Please
note that we can't provide our Services to you we delete your
personal information from our records, so such a request will
necessarily involved termination of your Services.
We may deny your deletion request if retaining the information is
necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the
personal information, provide a good or service that you
requested, take actions reasonably anticipated within the
context of our ongoing business relationship with you, fulfill
the terms of a written warranty or product recall conducted in
accordance with federal law, or otherwise perform our contract
- Detect security incidents, protect against malicious,
deceptive, fraudulent, or illegal activity, or prosecute those
responsible for such activities.
- Debug products to identify and repair errors that
impair existing intended functionality.
- Exercise free speech, ensure the right of another
consumer to exercise their free speech rights, or exercise
another right provided for by law.
- Comply with the California Electronic Communications
Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific,
historical, or statistical research in the public interest that
adheres to all other applicable ethics and privacy laws, when
the information's deletion may likely render impossible or
seriously impair the research's achievement, if you previously
provided informed consent.
- Enable solely internal uses that are reasonably aligned
with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information
that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion
To exercise the access, data portability, and deletion rights
described above, please submit a verifiable consumer request to
us by either:
Only you, or someone legally authorized to act on your behalf,
may make a verifiable consumer request related to your personal
information. You may also make a verifiable consumer request on
behalf of your minor child.
You may only make a
verifiable consumer request for access or data portability twice
within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to
reasonably verify you are the person about whom we collected
personal information or an authorized representative.
- Describe your request with sufficient detail that
allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal
information if we cannot verify your identity or authority to
make the request and confirm the personal information relates to
Making a verifiable consumer request does not require
you to create an account with us.
We will only use
personal information provided in a verifiable consumer request to
verify the requestor's identity or authority to make the request.
For instructions on exercising sale opt-out rights, see Personal
Information Sales Opt-Out Rights.
Response Timing and Format
We endeavor to respond to a verifiable consumer request
within forty-five (45) days of its receipt. If we require more
time (up to 90 days), we will inform you of the reason and
extension period in writing.
If you have an account with us, we will deliver our
written response to the e-mail address associated with that
account. If you do not have an account with us, we will deliver
our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month
period preceding the verifiable consumer request's receipt. The
response we provide will also explain the reasons we cannot
comply with a request, if applicable. For data portability
requests, we will select a format to provide your personal
information that is readily useable and should allow you to
transmit the information from one entity to another entity
We do not charge a fee to process or respond to your
verifiable consumer request unless it is excessive, repetitive,
or manifestly unfounded. If we determine that the request
warrants a fee, we will tell you why we made that decision and
provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out Rights
If you are 16 years of age or older, you have the right to
direct us to not sell your personal information at any time (the
"right to opt-out"). We do not sell the personal information of
consumers we actually know are less than 16 years of age.
To exercise the right to opt-out, you (or your authorized
representative) may submit a request to us by visiting the
following Internet Web page link:
Click "Do Not Sell My Information" check box and "Save
Changes" on the Manage Account Info page, here: https://account.mybluelight.com/account/acmg/getAccountInfo.do.
You do not need to create an account with us to exercise
your opt-out rights. We will only use personal information
provided in an opt-out request to review and comply with the
request. If you are unable to log into your account to exercise
your opt out rights, feel free to contact us by phone
We will not discriminate against you for exercising any of your
CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or
services, including through granting discounts or other
benefits, or imposing penalties.
- Provide you a different level or quality of goods or
- Suggest that you may receive a different price or rate
for goods or services or a different level or quality of goods
Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section §
1798.83) permits users of our Website that are California
residents to request certain information regarding our disclosure
of personal information to third parties for their direct
marketing purposes. To make such a request, please send an email
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our
discretion and at any time. When we make changes to this privacy
notice, we will post the updated notice on the Website and update
the notice's effective date. Your continued use of our
Website following the posting of changes constitutes your
acceptance of such changes.